Returns Policy

This site acts as an intermediary that helps you evaluate TV setup accessories for a tidy home entertainment space. We do not sell products directly or process orders on your behalf. Returns and refunds are managed entirely by the merchant or supplier you purchased from. We can assist by forwarding your request to the relevant party.

How Returns Are Handled

Each merchant or supplier sets its own return conditions, eligibility criteria, and timeframes. We do not approve, process, or complete any return ourselves. If you need to return an item, you will need to follow the merchant’s specific process.

Our Support Role

If you are unsure how to proceed, you can contact us at contact@lerecepteur.ma. We will forward your return request to the merchant or supplier you dealt with. We do not manage shipping, logistics, or fulfilment operations.

Steps to Take

• Check the merchant’s return policy for conditions and deadlines.
• Gather your order details, such as the order number and date of purchase.
• Contact the merchant directly, or reach out to us for forwarding assistance.
• Wait for the merchant to respond with instructions and a return authorisation if required.

Important Information

This site operates as an intermediary information and referral service for TV setup accessories and does not act as a merchant or seller. Product availability, pricing, delivery, and warranty conditions are determined by third-party merchants or suppliers. We forward user requests to relevant partners but do not control fulfilment or post-purchase processes. Returns and refunds are handled directly by the merchant or supplier, not by this site. We may assist by forwarding your request to the relevant merchant via contact@lerecepteur.ma. Conditions, eligibility, and timelines depend on the merchant’s own policies.